MY   S E R V I C E S

Maturing your business

Process Mapping

Define and improve your key processes.

Standard Operating Procedures

Delegate to others.

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Business Documents

Figure out where you want to go and create a plan.

BENEFITS TO YOU

Small businesses are normally started by a person with a fabulous skill or a great idea.  They start generating an income and reach a size where they need to start delegating some tasks to employees so that they can continue to grow.  This is where growing pains can start.  Defining and capturing your knowledge simply and succinctly allow others to use that knowledge accurately and consistently.  You maintain control of the quality of business output, but free up time to be the entrepreneur you set out to be.  Perfect!

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T E S T I M O N I A L S

Happy people

• Lucette is a gifted business process consultant who delivers results and contributes value under pressure. I worked alongside Lucette in a demanding environment with difficult personalities but the results were outstanding and the experience professionally satisfying.

Bob Hall, Director, rjha Ltd

Lucette worked for us as a freelance consultant, delivering information development services to our public sector clients.  With her background in technical writing and her highly developed analysis skills she was able to hit the ground running, working independently and professionally, which is just what we needed as a small but growing business.  I have also worked with Lucette on a few other occasions and have been impressed with her ability to quickly learn new domain areas and make sense of them, as well as her can-do attitude. I happily recommend Lucette to any organisation wishing to take it to the next level. 

Marlena Dijkstra, ex-director, Revero

Lucette worked with us at Romulus for eighteen months to facilitate and create our business processes, our office documentation and facilitate business planning.  She was integral to the implementation of our time and cost system which included creating a custom manual for our office staff.  I found her to be very approachable, versatile and adaptable with whatever task she was asked to do.

Paul Smart, director (CFO), Romulus Consulting Group